Question 1

How do we kick off the design process?

Accepted Answer

We’ll start with Discovery & Intake! You’ll fill out a quick questionnaire to share your goals, style preferences, page needs, and any ideas or content you already have. This helps me craft a design plan that’s perfectly tailored to your brand.

Question 2

What’s next after you send in your questionnaire?

Accepted Answer

After I go through your answers, I’ll dive into creating your rough draft design using your chosen template and content. This is where your vision starts coming to life! Once it’s ready, I’ll email you a dynamic draft link for your review.

Question 3

How can you review and share feedback on your website draft?

Accepted Answer

Once your draft is ready, I’ll email you a link to your site along with easy instructions for using the Client Feedback tool. You can click anywhere on your site to leave comments directly on the page—super simple and organized! 💡 Pro Tip: Check your site on desktop, tablet, and mobile to make sure everything looks and works perfectly everywhere.

Question 4

Can I send revision requests by text or email instead?

Accepted Answer

To keep things efficient and accurate, all revision requests must be submitted through the Client Feedback tool only.
 This helps prevent anything from getting lost or overlooked.
If you need to send images, videos, or files, please attach them in reply to the same email thread I send you — not through the feedback tool.

Question 5

How long do I have to leave feedback or revisions?

Accepted Answer

The Client Feedback link remains open for two weeks, so please be sure to leave all comments before it expires.
Don’t worry — I’ll send a reminder before the deadline to make sure you have enough time to review everything. 
If more time is needed, please reach out to Logan@TocLogo.com to discuss.

Question 6

Are revisions included in the design cost?

Accepted Answer

Yes! You get unlimited edits before launch to make sure the site perfectly matches your vision.
After the site is launched, new updates or changes start at a $50 minimum, depending on the scope of work.

Question 7

What happens after I approve the final version?

Accepted Answer

Once you’ve approved the final design, you’ll take care of the launch and management portion yourself — but you won’t be on your own!
I’ll send you a personalized walkthrough video recorded inside your Wix dashboard that shows you exactly how to:
Publish your website
Connect your domain
Manage and edit your content
Check your forms and analytics
The video is yours to keep and revisit anytime, giving you full confidence to manage your website moving forward.

Question 8

What if I need changes after my site is live?

Accepted Answer

You can always reach out for updates, new pages, or redesigns. I offer ongoing support and maintenance services additionally so your site can grow with your business.

Question 9

Will my website work well on mobile devices?

Accepted Answer

Yes, absolutely. Your site will be built to look clean and work smoothly on phones, tablets, and desktops, so visitors get a great experience anywhere.

Question 10

How long does a custom website project usually take?

Accepted Answer

Timing depends on the project size and how quickly we get your content and feedback. Smaller sites can move fast, while larger builds may take longer. After I review your questionnaire, I’ll share a realistic timeline so you know what to expect.

Frequently asked questions